Terms & Conditions

1. Acceptance of Terms

By accessing and using the services provided by New Horizon Creation ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

New Horizon Creation provides creative services including but not limited to:

• Website Design & Development
• Graphic Design
• Photography & Videography
• Branding Services
• Digital Marketing
• Creative Consulting

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project completion
• Respond to communications and requests for feedback in a timely manner
• Provide all required content, materials, and assets as agreed upon
• Make payments according to the agreed schedule
• Respect intellectual property rights and usage limitations

4. Payment Terms

Payment terms are established in individual project contracts. Generally:

• A deposit is required before work begins
• Payment schedules are agreed upon in writing
• Late payments may incur additional fees
• All prices are quoted in GBP unless otherwise specified
• Refunds are subject to the refund policy outlined in project agreements

5. Intellectual Property

Upon full payment:

• Clients receive ownership of final deliverables as specified in project agreements
• New Horizon Creation retains rights to use work samples for portfolio and marketing purposes
• Pre-existing intellectual property remains with respective owners
• Third-party assets require proper licensing and attribution

6. Revisions and Changes

Revision policies are outlined in individual project agreements. Major scope changes may require additional time and cost adjustments. We encourage clear communication throughout the project to ensure satisfaction with the final deliverables.

7. Project Timelines

Project timelines are estimates based on the agreed scope and client responsiveness. Delays caused by client feedback, content provision, or external factors may affect delivery dates. We strive to communicate any potential delays promptly.

8. Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for indirect, consequential, or incidental damages. We maintain professional indemnity insurance to protect both parties' interests.

9. Confidentiality

We respect client confidentiality and will not disclose sensitive business information to third parties without explicit consent, except as required by law or for project completion purposes.

10. Website Use

When using our website, you agree to:

• Use the site for lawful purposes only
• Not attempt to breach security or access unauthorized areas
• Not transmit harmful or malicious content
• Respect intellectual property displayed on the site

11. Termination

Either party may terminate a project agreement with written notice. Termination terms, including payment for completed work and delivery of materials, are specified in individual project contracts.

12. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved through negotiation or, if necessary, through the appropriate UK courts.

13. Changes to Terms

We reserve the right to update these terms at any time. Material changes will be communicated to existing clients. Continued use of our services constitutes acceptance of updated terms.

14. Contact Information

For questions about these terms, please contact us: